SHIPPING INFORMATION
AUSTRALIAN ORDERS
Standard and Express orders within Australia are delivered via Australia Post registered mail. A shipping confirmation email with your tracking number will be sent once your order is dispatched. You will be required to sign for your delivery.
STANDARD SHIPPING
We offer free standard delivery on all orders within Australia. Delivery is expected within 5–7 business days.
EXPRESS SHIPPING
$15.00 express delivery within 2–3 business days from dispatch in metropolitan areas. You can check here if your area is covered in the Australia Post Express Network
INTERNATIONAL ORDERS
All international orders within Australia are delivered via FedEx express mail and will require a signature on delivery. Delivery is expected within 5–14 days from dispatch depending on location. A shipping confirmation email with your tracking number will be sent once your order is dispatched which will allow you to track and trace your delivery at any time.
Complimentary international shipping on all orders over $500.
Express shipping delivery cost:
COUNTRY |
FLAT RATE |
New Zealand |
$30 AUD |
China, Malaysia, Singapore |
$40 AUD |
Hong Kong |
$40 AUD |
Austria, Switzerland |
$50 AUD |
Belgium, France, Germany, Italy, Netherlands, Spain |
$45 AUD |
UK |
$40 AUD |
US/CAN |
$40 AUD |
International delivery costs do not include any duties, foreign taxes or other fees which may be applied by customs at your destination country. All additional costs will be calculated at the check out and are not included in the shipping flat rate cost.
Delivery times supplied are a best estimate and DOF Studios cannot be liable for any unavoidable delivery delays out of our control.
Please allow for potential shipping delays during promotional/ calendar event periods.
LOST OR DAMAGED GOODS
Oh no! Get in touch with us here so that we can sort this out for you.
If you have any enquiries outside of the above — contact us at customercare@dofofficial.com