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Delivery

ONLINE ORDERS

All orders are shipped from our warehouse in Australia.  We use DHL for all international orders and will require a signature on delivery.

Delivery within 5–14 days depending on location.

A shipping confirmation email with your tracking number will be sent once your order is dispatched which will allow you to track and trace your delivery at any time.

Express shipping delivery cost on all orders:  

Asia $35.00 flat rate

North America $40.00 flat rate

Europe $40.00 flat rate

Rest of the World $80.00 flat rate

International delivery costs DO NOT include any duties, foreign taxes or other fees which may be applied by customs at your destination country. Any additional charges incurred are the responsibility of the customer. Please contact your local customs office for further information.

Delivery times supplied are a best estimate and DOF cannot be liable for any unavoidable delivery delays out of our control.

 RETURNS

Any returns or exchanges are to be sent back to our Australian location at the customers cost.  Please contact us at customercare@dofofficial.com to arrange a Return Authorisation.

Please note there may be shipping delays during sale time/promotional events

 

LOST OR DAMAGED GOODS

Oh no! Get in touch with us here so that we can sort this out for you asap!

If you have any needs outside of the above, or if you just want to say hey — contact us at customercare@dofofficial.com